Terms of Service

Welcome to Ilaari — The Essence of Idukki. By accessing our website or placing an order, you agree to the following terms.

1. General

This website is operated by Ilaari, a proprietorship owned by Sojan Scaria. Throughout the site, the terms "we", "us", and "our" refer to Ilaari.

2. Products

We sell spices and related products. Product descriptions, images, weights, and prices are provided to help customers make informed purchasing decisions. Minor variations in natural products may occur.

3. Pricing and Payment

All prices are displayed in Indian Rupees (INR). Applicable taxes and shipping charges will be shown at checkout where applicable.

Orders are subject to successful payment confirmation and availability.

4. Orders and Cancellations

We reserve the right to review or cancel orders in cases of payment issues, incorrect pricing, suspected fraud, or product unavailability. Customers may request cancellation before dispatch, subject to our Return & Refund Policy.

5. Shipping and Returns

Shipping, delivery, cancellation, return, and refund conditions are governed by our Shipping & Delivery Policy and Return & Refund Policy.

6. Accuracy of Information

We make reasonable efforts to ensure that information on our website is accurate and up to date. We reserve the right to correct errors and update product information or prices.

7. Intellectual Property

All website content, including the Ilaari brand name, logo, product images, text, and designs, belongs to Ilaari or its respective rights holders and may not be reproduced without permission.

8. Limitation of Liability

Nothing in these terms excludes or limits any rights or remedies available to consumers under applicable Indian law.

9. Governing Law

These terms are governed by the laws of India, subject to applicable consumer protection laws and the jurisdiction of competent courts.

10. Contact

ILAARI — The Essence of Idukki

Email: hello@ilaari.com

Website: https://ilaari.com